The terms of working with us.

These Terms govern your use of the websites, dashboards and services provided by Michael Pickman OÜ (“we”, “us”), a private limited company registered in Estonia (Sepapaja tn 6, Tallinn 15551). By accessing our site or connecting an account to our tools, you accept these Terms. If you do not agree, do not use the service.

We deliver revenue-operations consulting and software, including a dashboard that connects to your social accounts — such as Instagram and Facebook — to display analytics and to create, schedule and publish content on your behalf. The exact scope, fees and timelines are set out in the separate order or statement of work we agree with you; those terms prevail over anything on the marketing site if they conflict.

You must be at least 18 and provide accurate information. You are responsible for keeping your credentials secure and for all activity under your account. You may only connect social accounts that you own or are authorised to manage on the owner’s behalf.

When you connect an Instagram or Facebook account, you authorise us to access and act on that account through Meta’s official APIs, strictly within the permissions you grant. We publish or schedule content only on your instruction and with your approval — we never post on your behalf otherwise. You remain the owner of, and are responsible for, the content you approve for publishing, and you agree that your use of the connected accounts complies with the Meta Platform Terms, the Meta Community Standards, the Instagram Community Guidelines and all applicable laws. You can revoke our access at any time from your Meta account settings or by disconnecting the account in our dashboard.

You agree not to use the service to publish content that is unlawful, infringing, deceptive, harassing or harmful; to send spam or artificially inflate reach, followers or engagement; to violate any third party’s rights; or to breach the policies of Meta or any other connected platform. We may suspend or terminate access for violations.

We retain all rights to our software, site and materials. You retain all rights to your own content, brand assets and data. You grant us a limited, revocable licence to process your content and account data only as needed to provide the service.

The service relies on third parties such as Meta (Instagram/Facebook), Supabase and our hosting providers. Their own terms and availability apply, and we are not responsible for outages, changes or actions taken on their side, including changes to their APIs or the suspension of a connected account by the platform.

The service is provided “as is”. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential losses, lost profits or lost data. Our total liability arising from the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

Either party may terminate as set out in the applicable order. We may update these Terms and will post the new version here with a revised date; continued use after a change means acceptance. On termination we stop accessing your connected accounts and, on request, delete your data as described in the Privacy Policy.

These Terms are governed by Estonian law, and any disputes fall under the courts of Estonia. General questions: info@michaelpickman.com. Data-protection and deletion requests: dpo@michaelpickman.com.